Privacy Policy for Othoba Express App

At Othoba Express Rider, we prioritize the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our mobile application (the "App") and the services provided therein.

By downloading, installing, or using the App, you consent to the practices described in this Privacy Policy.

Information We Collect

1. Personal Information: When you sign up for an account, we may collect personal information such as your name, email address, phone number, and payment information.
2. Usage Information: We may collect information about how you use the App, including interactions with features and services, device information, and log data.

3. Location Information: We may collect your device's location information to provide location-based services such as navigation and delivery tracking.

    

How We Use Your Information

1. To Provide Services: We use your information to operate, maintain, and improve the App and the services provided therein, including order processing, delivery tracking, and customer support.
2. To Communicate: We may use your contact information to send you service-related notifications, updates, promotional messages, and other communications.
3. To Personalize Experience: We may use your information to personalize your experience with the App, such as recommending relevant features, services, and promotions.
4. For Analytics and Research: We may use aggregated and anonymized data for analytics, research, and to improve our services.

Information Sharing

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with third-party service providers who assist us in operating the App and providing services, subject to confidentiality obligations.

We may also disclose your information in response to legal obligations, to protect our rights and property, or to prevent illegal activities or harm.

Background Location Permission:

Our app utilizes background location permission to provide users with enhanced features and services. The background location permission allows us to determine the user's location even when the app is not in use, enabling us to offer the following functionalities:

1. Notify Delivery Man:

• We use background location data to notify delivery men when they are within a designated delivery area. This feature ensures that users receive timely notifications regarding available services or offerings within their vicinity.

Data Collection and Usage:

• We collect and process location data solely for the purpose of providing the aforementioned functionalities. This data is used internally and is not shared with third parties for marketing or advertising purposes.
• Location data is encrypted and securely stored on our servers, and access is restricted to authorized personnel only.

User Consent:

• Before accessing background location data, we obtain explicit consent from users. Users are presented with a clear explanation of why background location permission is required and are given the choice to opt in or opt out of this feature.

Privacy Protection:

• We are committed to protecting the privacy and security of our users' personal information. All data collected, including location information, is handled in accordance with our Privacy Policy and applicable data protection laws.
• Users have the right to request access to, rectification, or deletion of their personal data. They can exercise these rights by contacting us through the contact information provided in the app or on our website.

Data Security

We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You can review and update your account information through the App's settings. You may also choose to opt-out of receiving promotional communications from us.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.